Yes – PearlsATPearls.com choose products based on their excellent quality and wonderful design. We check all of your orders from raw materials to finished products.
Every working procedure is monitored by our specialists, so the quality is guaranteed.

We have a QA team, who tests whether your ordered products are functioning correctly before they are packed and sent to you. This is in addition to the normal quality assurance checks, which all the goods have passed in the factory line.

Though items have been inspected carefully before being sent out, sometimes mistake might happen due to some staffer’s incaution or transport problem. In this case, please contact us as soon as you receive the goods, we will solve the problem for you at the earliest time.

Here are our complaint policy and return policy for your reference:

Complaint policy: http://pearlsatpearls.com/wordpress/goods-received-problem/
Return policy: http://www.pearlsatpearls.com/return_policy.html